Consumer Dispute
Correcting Errors
Under the requirements of the FCRA, both the consumer reporting company and the information provider (the
person, company or organization that provides information about you to a consumer reporting company) are
responsible for correcting inaccurate or incomplete information in your report. To take full advantage of your
rights under this law, contact the consumer reporting company and the information provider.
Federal Trade Commission http://www.ftc.gov/index.html
How to Dispute Report Errors
Franchise Background Checks (A Datasource Company) requires that individuals who wish to dispute any information or errors
on a report contact us in writing at:
Attention: Records Dispute Division
Datasource Background Screening Services
1200 South Outer Road
Blue Springs, MO 64015
Or call us at 1-877-577-3832
Your written correspondence should include complete details of the company that originally
ordered the report:
-The company name, address, telephone number with extension and email address, as well as the full name of
the company’s contact person and any other relevant contact information.
-The actual date or approximate month that the report was originally issued.
-Your full name and contact information including mailing address with apartment numbers if applicable, city,
state and zip code, as well as telephone numbers and email address.
-Your correspondence should clearly list and identify each item in your report that you wish to dispute. State the
facts, explain why you dispute the information and request that it be removed or corrected. You may want to
enclose a copy of your report with the items in question circled. (Your Full Name, D.O.B., SSN, Driver’s License
Number and Case Number will help us research your request).
-Identify all information you claim is inaccurate. Include copies (NOT ORIGINALS) of documents that support
your position.
-Franchise Background Checks (A Datasource Company) will investigate the items in question — usually within 30 days —
unless we consider your dispute frivolous. Once we have decided to conduct an investigation, Franchise Background Checks (A Datasource Company) will examine and review the relevant information, and determine whether any
discrepancies are the result of an action or omission. If so, we will assist in correcting, updating or deleting
the information. Once errors are found and verified, Franchise Background Checks (A Datasource Company) will forward all the relevant data you provided about the inaccuracy to the organization that originally provided the information.
Upon completion of the investigation, Franchise Background Checks (A Datasource Company) will inform you of the results.
Questions as to Why My Information Has been Accessed?
Franchise Background Checks (A Datasource Company) requires that individuals who wish information as to who pulled their
information and why contact us in writing at:
Attention: Records Dispute Division
Datasource Background Screening Services
1200 South Outer Road
Blue Springs, Missouri 64015
Or call us at 1-877-577-3832
Sample Dispute Letter
Date
(YOUR FULL NAME)
(APARTMENT NUMBER)
(STREET ADDRESS)
(CITY OR TOWN)
(STATE)
(ZIP CODE)
(AREA CODE & TELEPHONE NUMBER)
(EMAIL ADDRESS)
Attention: Records Dispute Division
Datasource Background Screening Services
1200 South Outer Road
Blue Springs, MO 64015
Dear Sir or Madam:
I am writing to dispute the following information in my file. I have listed the items in dispute on the enclosed
copy of the report I received.
This report was originally reported on (Date: mm/dd/yy) and ordered by
Contact Name
Company Name
Company Address
Company Telephone Number
Extension Number
I am disputing the following item(s):
(Identify item(s) in dispute with supporting facts, including name of source). This item (Identify type of item, such
as criminal record, driver’s license history report, judgment, etc.) is (inaccurate or incomplete) because (describe
what is inaccurate or incomplete and why). I am requesting that the item be removed (or request another
specific change) to correct the information.
YOUR PERSONAL INFORMATION:
Last Name
First Name
Middle Name
(A.K.A. – also known as if applicable)
Date of Birth
Social Security Number
Driver’s License Number
(Your Full Name, D.O.B., SSN and Case Number will help us research the details of your case).
I have enclosed copies of (use this sentence, if applicable, and describe any enclosed documentation, such as
court documents or any other documentation) supporting my position. Please reinvestigate this (these)
matter(s) and (delete or correct) the disputed item(s) as soon as possible.
Sincerely,
Your Name
Enclosures: (List what you are enclosing)
Under the requirements of the FCRA, both the consumer reporting company and the information provider (the
person, company or organization that provides information about you to a consumer reporting company) are
responsible for correcting inaccurate or incomplete information in your report. To take full advantage of your
rights under this law, contact the consumer reporting company and the information provider.
Federal Trade Commission http://www.ftc.gov/index.html
How to Dispute Report Errors
Franchise Background Checks (A Datasource Company) requires that individuals who wish to dispute any information or errors
on a report contact us in writing at:
Attention: Records Dispute Division
Datasource Background Screening Services
1200 South Outer Road
Blue Springs, MO 64015
Or call us at 1-877-577-3832
Your written correspondence should include complete details of the company that originally
ordered the report:
-The company name, address, telephone number with extension and email address, as well as the full name of
the company’s contact person and any other relevant contact information.
-The actual date or approximate month that the report was originally issued.
-Your full name and contact information including mailing address with apartment numbers if applicable, city,
state and zip code, as well as telephone numbers and email address.
-Your correspondence should clearly list and identify each item in your report that you wish to dispute. State the
facts, explain why you dispute the information and request that it be removed or corrected. You may want to
enclose a copy of your report with the items in question circled. (Your Full Name, D.O.B., SSN, Driver’s License
Number and Case Number will help us research your request).
-Identify all information you claim is inaccurate. Include copies (NOT ORIGINALS) of documents that support
your position.
-Franchise Background Checks (A Datasource Company) will investigate the items in question — usually within 30 days —
unless we consider your dispute frivolous. Once we have decided to conduct an investigation, Franchise Background Checks (A Datasource Company) will examine and review the relevant information, and determine whether any
discrepancies are the result of an action or omission. If so, we will assist in correcting, updating or deleting
the information. Once errors are found and verified, Franchise Background Checks (A Datasource Company) will forward all the relevant data you provided about the inaccuracy to the organization that originally provided the information.
Upon completion of the investigation, Franchise Background Checks (A Datasource Company) will inform you of the results.
Questions as to Why My Information Has been Accessed?
Franchise Background Checks (A Datasource Company) requires that individuals who wish information as to who pulled their
information and why contact us in writing at:
Attention: Records Dispute Division
Datasource Background Screening Services
1200 South Outer Road
Blue Springs, Missouri 64015
Or call us at 1-877-577-3832
Sample Dispute Letter
Date
(YOUR FULL NAME)
(APARTMENT NUMBER)
(STREET ADDRESS)
(CITY OR TOWN)
(STATE)
(ZIP CODE)
(AREA CODE & TELEPHONE NUMBER)
(EMAIL ADDRESS)
Attention: Records Dispute Division
Datasource Background Screening Services
1200 South Outer Road
Blue Springs, MO 64015
Dear Sir or Madam:
I am writing to dispute the following information in my file. I have listed the items in dispute on the enclosed
copy of the report I received.
This report was originally reported on (Date: mm/dd/yy) and ordered by
Contact Name
Company Name
Company Address
Company Telephone Number
Extension Number
I am disputing the following item(s):
(Identify item(s) in dispute with supporting facts, including name of source). This item (Identify type of item, such
as criminal record, driver’s license history report, judgment, etc.) is (inaccurate or incomplete) because (describe
what is inaccurate or incomplete and why). I am requesting that the item be removed (or request another
specific change) to correct the information.
YOUR PERSONAL INFORMATION:
Last Name
First Name
Middle Name
(A.K.A. – also known as if applicable)
Date of Birth
Social Security Number
Driver’s License Number
(Your Full Name, D.O.B., SSN and Case Number will help us research the details of your case).
I have enclosed copies of (use this sentence, if applicable, and describe any enclosed documentation, such as
court documents or any other documentation) supporting my position. Please reinvestigate this (these)
matter(s) and (delete or correct) the disputed item(s) as soon as possible.
Sincerely,
Your Name
Enclosures: (List what you are enclosing)